The ANSI Connection

The ANSI-ASQ National Accreditation Board's relationship with the American National Standards Institute (ANSI) dates almost to its beginnings as RAB. The United States may be unique in having standards development as a private-sector activity, overseen by ANSI. Elsewhere, the national standards organization is typically a government function and accreditation is an outgrowth of standards activity.

Because RAB, as a private-sector organization, was the exception internationally, its board of directors agreed that cooperation with ANSI, the international standards community, and the federal government would enhance the credibility of the U.S. system globally.

The government declined to be involved in a relationship with and, in essence, give its blessing to a private-sector activity. Rather, through its National Institute of Standards and Technology, efforts were made to keep the door open for the government to take responsibility for accreditation. Meanwhile, ANSI was exploring itself being an accreditation organization for the United States, while RAB was discussing partnership with ANSI.

On December 13, 1991, RAB and ANSI agreed to operate the American National Accreditation Program for Registrars of Quality Systems. "Quality has been one of the buzz words of the 1990s and this program promises to be a great asset to U.S. businesses competitively engaged in the global marketplace," Manuel Peralta, then ANSI's president, said.

Twelve certification bodies accredited by RAB prior to the agreement were subsequently converted to accreditation under the ANSI-RAB program.

After RAB introduced its second accreditation program in May 1996, a second agreement was negotiated with ANSI. The ANSI-RAB National Accreditation Program (NAP) covered both ISO 9000 quality management systems (QMS) and ISO 14000 environmental management systems (EMS).

"The ANSI-RAB agreement to provide an accreditation program for both ISO 9000 and ISO 14000 will offer...U.S. business the benefit of 'one-stop shopping.' ANSI is committed to providing a strong and credible program that will instill confidence and ensure value," Sergio Mazza, then ANSI president and CEO, said.

Learning From Others

An early priority for Lofgren was to have direct contact with the few who had experience operating a national accreditation body. He spent time in the United Kingdom with the National Accreditation Council for Certification Bodies (NACCB) and with NACCB-accredited certification bodies to learn how they operated.

"After we put in place a system that we felt met our requirements and began operating and implementing that system, we wanted to compare our own evaluation methods and techniques with those of our counterparts.  Since some registrars (certification bodies) that RAB was evaluating for accreditation were already accredited by the Netherlands' Raad voor de Certificatie (RvC), we were able to schedule some of our accreditation audits at the same time that RvC was doing its audits, so we were able to see each other at work," Lofgren said.

Both at work and while socializing in the evenings, the assessment teams discussed philosophies and discovered differences of both style and substance, which was a cause for concern. "One of the goals of the whole system - in fact of ISO itself - is the free movement of trade around the world. We wanted to eliminate trade barriers by developing confidence in each others' operations and you can't do that if you're working to different requirements. We had to try to harmonize activities," Lofgren said.

Casual and independent efforts at harmonization were followed by more formal arrangements. On October 2, 1992, RAB and ANSI signed a memorandum of understanding (MOU) with RvC that spelled out a shared recognition of the desirability of doing things in a similar fashion. Eventually, RAB signed additional MOUs and also expanded existing MOUs to include other national accreditation bodies.

Next: International Cooperation

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