The third-party conformity assessment system includes numerous requirements that complaints be effectively addressed.

    Complaints can be submitted online to ANAB in accordance with ANAB's complaint policy.

    Complaints can be filed against ANAB and its services, an ANAB-accredited or applicant CB, or a certified organization. When submitting a complaint, there is a question about the type of entity your complaint concerns and the process progresses based on your response.